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CQD + POWER BI

Turn Teams telemetry into decisions people can actually use.

Sites N Support helps organizations turn Microsoft Teams and CQD data into Power BI reporting built around the questions IT leaders and executives need answered — quality, locations, networks, devices, trends, and where to act next.

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Executive Teams HealthIllustrative dashboard
Poor calls4.8%
Locations at risk2
Top issueWi‑Fi
Quality by location
92
Overall quality score
DESIGN AROUND THE QUESTION

A dashboard should not exist just because Power BI can make one.

Start with the decision, then choose the metric, visual, filter, and level of detail that helps answer it.

EXECUTIVE

Teams Health

A concise view of quality trends, major locations, and the issues that deserve leadership attention.

NETWORK

Location & Connectivity

Compare offices, Wi‑Fi, wired, VPN, network segments, and recurring problem areas.

DEVICE

Endpoint Intelligence

Review headsets, laptop microphones, device manufacturers, clients, and operating systems.

VOICE

Teams Phone Context

Pair voice operations with call-quality visibility so calling decisions are not made in isolation.

THE REPORTING LOOP

Build once. Review repeatedly. Improve deliberately.

The real value is not a beautiful chart. It is a repeatable decision rhythm.

01Define

Agree on the business questions.

→
02Build

Create or adapt the reporting view.

→
03Review

Use the same KPIs over time.

→
04Improve

Act and measure what changed.

WHAT MAKES IT DIFFERENT

Teams expertise sits underneath the dashboard.

A Power BI visual is only as useful as the Teams, voice, CQD, device, and network context behind it. Sites N Support brings that context into the reporting conversation.

Discuss Your Dashboard
Technical contextKnow what the metric means in the Teams environment.
Business framingTranslate telemetry into a decision someone can own.
RepeatabilityBuild a view that can be reviewed again next month or quarter.
ActionabilityConnect reporting to hardware, network, support, and licensing decisions.
FROM DASHBOARD TO DECISION

Reporting should make the next decision easier.

CQD and Power BI help teams review performance over time, identify meaningful changes, and decide where to focus on networks, devices, support, and user experience.

Microsoft 365Licensing foundation
+
Teams PhoneBusiness calling
+
CQDPerformance insight
+
Power BIDecision-ready reporting
START HERE

Want a Teams dashboard leadership can actually use?

Book a CQD & Power BI Dashboard Consultation.

Book a Dashboard Consultation