Microsoft Teams
Improve collaboration, administration, adoption, and user experience with a Teams-first strategy.
Explore Teams →
MICROSOFT TEAMS • VOICE • CQD • POWER BI
Is Microsoft Teams doing everything your business is paying for?
Sites N Support helps businesses improve Microsoft Teams, modernize business calling, understand call quality, and make smarter technology decisions using CQD and Power BI.
Teams PhoneCQDPower BIMicrosoft 365
Teams Phone
Modernize business calling with Teams Phone, Direct Routing, Operator Connect, Calling Plans, Auto Attendants, and Call Queues.
Explore Teams Phone →CQD + Power BI
Turn call-quality, device, network, and location data into insight your business can actually use.
Explore CQD & Analytics →
✓
THE SITES N SUPPORT DIFFERENCE
See Licensing Services
Buy Microsoft through us, and we’ll also help you understand what Teams is actually doing inside your organization.
CQD INTELLIGENCE
What can your Teams data tell you?
Microsoft Teams Call Quality Dashboard and Power BI can reveal patterns across your users, devices, networks, and locations so you can stop guessing and start deciding.
Identify poor-call trends
Compare locations and networks
Evaluate devices and endpoints
Build executive-ready reporting
Explore CQD & Analytics
Teams Performance SnapshotIllustrative example
Poor Call Rate7.2%↓ 18% vs. prior period
Most Affected LocationCharlotte OfficeLocation trend
Top Network IssueWi‑FiPacket loss signal
Highest-Risk Device GroupLaptop microphonesDevice trend
Teams Quality Trend30-day view
Quality by connectionIllustrative
What leadership can seeOne view
- Where quality is degrading
- Which devices are involved
- Where to spend next
Use CQD and Power BI to move from “users say Teams is bad” to measurable patterns you can act on.
OUR PROCESS
Discover. Diagnose. Design. Deploy.
One clear path from “we use Teams” to a Microsoft environment that is measured, intentional, and easier to manage.
Discover
We learn about your business, users, licenses, phone platform, and goals.
Diagnose
We analyze Teams usage, voice, CQD, quality, devices, and network patterns.
Design
We recommend the right licensing, calling architecture, reporting, and next steps.
Deploy
We implement and optimize the environment, then help your team measure results and adjust as needs change.
MICROSOFT LICENSING
Microsoft 365 licensing without the guesswork.
Get the Microsoft licensing your business actually needs — with Sites N Support there to help you use it well after the purchase.
Microsoft 365 Business
Basic, Standard, and Premium options for growing businesses.
- Productivity & collaboration
- Security and device management options
- Teams-focused guidance
Teams Phone
Add cloud calling and voice capabilities to your Microsoft environment.
- Calling architecture
- Auto Attendants & Call Queues
- Calling / PSTN guidance
E3 / E5
Guidance for organizations with broader enterprise requirements.
- Plan-fit review
- Teams and voice alignment
- Quote-led purchasing path
Microsoft 365 Copilot
A complementary licensing conversation when the business case makes sense.
- Discovery first
- Targeted pilot approach
- Measured adoption
WHY SITES N SUPPORT
Teams expertise that creates business value.
Teams & Voice
Deep focus on Teams, calling, voice architecture, and the user experience.
Data That Matters
CQD and Power BI turn noisy telemetry into clear, decision-ready insight.
Business Focused
Technology recommendations tied to outcomes, not feature checklists.
Long-Term Partner
Licensing, performance reviews, and ongoing guidance designed to stay useful.
WHY IT WORKS
Expert guidance backed by measurable Teams data.
01Teams firstStart with the communications platform your people already use.
02Data drivenUse CQD and Power BI to reveal what needs attention.
03Ongoing guidanceKeep licensing, performance, and reporting aligned as your needs change.
START HERE
Book a Free Teams ConsultationLet’s see what Microsoft Teams is really doing for your business.
Start with a free 30-minute Microsoft Teams strategy consultation.