Microsoft Teams
Administration, collaboration, adoption, meetings, user experience, and a more intentional Teams strategy.
MICROSOFT TEAMS CONSULTING
Make Microsoft Teams work harder for your business.
Meetings are only the beginning. Sites N Support helps growing businesses turn Microsoft Teams into a stronger communications platform — with better calling, clearer performance insight, smarter licensing, and a plan for what comes next.
Teams PhoneDirect RoutingOperator ConnectCQDPower BI
T
VoicePhone & PSTN
QualityCQD insight
RoutingAA & Queues
DataPower BI
Already using Teams?Find the value you are not using yet.
Still using another phone provider?Evaluate whether Teams Phone belongs in the plan.
Users say calls are bad?Use CQD to stop guessing why.
THE OPPORTUNITY
Your business may be using only a fraction of what Teams can do.
Sites N Support starts with the Microsoft environment you already have, then looks for practical ways to improve communications, calling, visibility, and the user experience.
Teams Phone
Cloud calling, Calling Plans, Operator Connect, Direct Routing, number strategy, and endpoint planning.
Auto Attendants & Call Queues
Design the way customers reach your business and the way calls move through your organization.
CQD & Call Quality
Use telemetry to understand poor calls, networks, locations, devices, clients, and recurring quality patterns.
Power BI Reporting
Turn technical Teams data into dashboards leaders can use to make hardware, network, and support decisions.
Microsoft 365 Licensing
Align the right Microsoft licensing with the communications strategy — and keep Sites N Support involved after purchase.
TEAMS PHONE
Your phone system does not have to live outside Microsoft Teams.
If your organization already lives in Microsoft 365 and Teams but still pays for a separate phone platform, that is a conversation worth having.
Explore Teams PhoneUsersMicrosoft Teams
→
Business VoiceTeams Phone
→
CQD INTELLIGENCE
“Teams is bad” is not a diagnosis.
CQD can help turn user complaints into measurable patterns. Sites N Support can help you look across networks, locations, devices, and call-quality trends so the next decision is based on evidence.
Explore CQD & AnalyticsWhat leadership can askExamples
01
Which office or network is producing the most poor calls?
02
Are specific headsets, devices, or client versions showing a pattern?
03
Is Wi-Fi, VPN, or a particular location driving the user experience?
04
Where should we spend money first — hardware, network, or support?
WHO WE HELP
A strong fit for growing Microsoft 365 businesses.
Our sweet spot is the organization that already has Microsoft 365 and Teams, but does not have a dedicated Teams Voice and analytics specialist on staff.
HOW WE ENGAGE
Start with the business question. Then go as deep as needed.
Teams Strategy Consultation
Discuss your current Teams environment, goals, phone strategy, call quality, licensing, and opportunities.
Book the consultation →Teams Phone Consultation
Review your current calling environment and the path to Teams Phone, including connectivity, numbers, queues, attendants, devices, and licensing.
View booking options →CQD Health Review
Review call-quality trends and identify the network, location, device, and user-experience patterns that deserve attention.
See CQD services →START HERE
Book a Free Teams Consultation
Let’s see what Microsoft Teams can really do for your business.
Start with a free 30-minute Microsoft Teams strategy consultation.