CQD LOCATION INTELLIGENCE

How to analyze Teams call quality by building or location

Use CQD building mapping and location dimensions to identify which offices and managed networks deserve attention first.

Sites N SupportMicrosoft Teams • CQD • VoicePractical guide

Location analysis starts with building mapping

Microsoft Teams CQD can associate endpoint network information with tenant-provided building and subnet data. That mapping lets administrators distinguish managed from unmanaged networks and analyze call quality using building and location context.

Microsoft Learn: CQD building mapping →

1. Define the locations you can actually manage

A useful building map should reflect operational reality: offices, sites, network ranges, and other attributes that help the organization identify where it has control. CQD building information can then enrich reporting with building, network, city, and other mapped dimensions.

2. Compare locations using rates and trends

Poor-call rateWhich building has the largest percentage of poor streams?
Network metricsDoes jitter, latency, or packet loss differ by site?
Connection typeIs the problem Wi-Fi, wired, VPN, or broader?
Device mixAre locations using different endpoint standards?

3. Do not confuse “most poor calls” with “worst location”

The largest office may generate the highest number of poor calls simply because it generates the most calls. Compare percentages, user populations, media volume, and recurring network metrics so volume does not distort the conclusion.

4. Use location reporting to prioritize investments

If one office repeatedly underperforms while similar offices do not, leadership has a better basis for deciding where to investigate Wi-Fi, LAN, WAN, VPN, devices, or local support. Location analysis turns CQD into a prioritization tool.

Microsoft Learn: CQD building and location dimensions →
NEED HELP IN YOUR ENVIRONMENT?

Want to compare Teams quality across your locations?

Sites N Support can help move from a general Microsoft Teams question to the data, architecture, or licensing decision that matters in your organization.

Book a consultation